Insurance and COVID-19

Super News

Insurance is designed to give you peace of mind by providing financial support during tough times.

The impacts of the COVID-19 pandemic have affected us all, and even when restrictions slowly lift, the pandemic will continue to influence our lives for some time to come. Understandably, we’ve received questions from members asking for clarity around the impact of the pandemic on their insurance cover. Here’s an outline of the cover you can still rely on through ESSSuper in these difficult days.1

There are three basic types of insurance cover available to you through ESSSuper; income protection, disablement cover and death cover. Each of them protects you financially in slightly different ways, but together they can provide peace of mind knowing that you and your loved ones will receive financial assistance should an unfortunate event occur. The specifics of the cover available to you under each policy depend on which fund you are with.

Cover for Defined Benefit fund members

If you are a member of one of our Defined Benefit (DB) funds, you will continue to receive insurance cover automatically as part your DB Scheme, which is underwritten by the Victorian Government.

In this case, COVID-19 has no impact on your existing Death and Total Permanent Disability (TPD) benefits. Any claim that you make will be assessed under the existing claims assessment criteria. You can find out more about these in the Claiming a disability benefit brochure.

Cover for members with an Accumulation Plan

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For members with existing Death and TPD insurance cover through an ESSSuper Accumulation Plan, COVID-19 has no impact on the existing insurance cover. This insurance cover is underwritten by CommInsure. If you are impacted by COVID-19 and need to make a claim, please contact our Member Service Centre on 1300 650 161.

For members who take out new cover or are reinstating their cover under an Accumulation Plan, the CommInsure Death and TPD Insurance policy now contains a pandemic exclusion. However, at this stage CommInsure has not exercised this exclusion and they will continue to assess and pay any claims for members who may be affected by COVID-19. ESSSuper will contact insured members if CommInsure activates its pandemic exclusion. For more details about our Accumulation Plan insurance, please refer to the Insurance Guide (AP.2).

Income Protection insurance

Income Protection insurance is designed to provide you with some income if you're unable to work due to sickness or injury over an extended period of time, and is an option available to your through an ESSSuper Accumulation Plan.

If you have Income Protection insurance through ESSSuper, you’ll be reassured to know your policy does not contain a pandemic exclusion, so you continue to be covered during the pandemic under the policy.

Who receives your super benefit if something happens to you?

While it’s not something you need to dwell on, events like the pandemic do raise the question of what happens to your super in the case of bereavement. If you want control over exactly who receives your super benefit and in what proportion, you need to make a ‘Binding Death Benefit Nomination’. You can nominate one or more eligible beneficiaries and the proportion of your benefit they will each receive. A Binding Nomination will only be valid if your nominated beneficiaries remain eligible and the nomination has not expired. It is important to ensure your nomination is accurately completed and is kept up to date.3

If you don’t make any nominations, or only make a ‘Non-Binding Nomination’, ultimately the ESSSuper Board can determine who your benefit goes to. If you do make a Non-Binding Nomination, the Board will take your nomination into account, but is not bound by it. The Board will consider your personal circumstances and any eligible beneficiaries at the time of your death.To make a Binding or Non-Binding Death Benefit Nomination, you simply need to complete the appropriate form for your fund.

We're here to help

If you have any questions about your insurance cover or making a Death Benefit Nomination, you can make an appointment with one of our Member Education Consultants by calling our Member Service Centre on 1300 650 161 (Emergency service members) or 1300 655 476 (State super members).

1. COVID-19 and your Death and Total and Permanent Disablement cover, ESSSuper.

2. Insurance cover is subject to eligibility criteria and other terms and conditions in the Policy. Please read the Product Disclosure Statement relevant to your particular fund, available from ESSSuper, for more information.

3. Beneficiaries, ESSSuper.

The information contained in this article is of a general nature only. It should not be considered as a substitute for reading ESSSuper’s Product Disclosure Statement (PDS) that contains detailed information about ESSSuper products, services and features. Before making a decision about an ESSSuper product, you should consider the appropriateness of the product to your personal objectives, financial situation and needs. It may also be beneficial to seek professional advice from a licensed financial planner or adviser. An ESSSuper PDS is available at on our website or by calling 1300 650 161.


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