Help

You can find answers to some common queries here.

Relevant ESSSuper details (for ATO standard choice forms)

Where can I find information on fees and charges?

Emergency Services and other members

Please refer to the PDS and handbooks page of our website for the Product Disclosure Statement of ESSS Defined Benefit Fund, Accumulation Plan, Beneficiary Account, and Income Stream accounts. Where relevant, details of fees, premiums, and costs will be in the Fees and costs guide and/or Insurance guide.

State super members

New Scheme, Revised Scheme, and Transport Scheme administration costs and investment management fees can be found on our State super crediting rates web page. Additional information about your super is also available in the relevant Handbook, available on the PDS and handbooks page of our website.

Members

For help accessing your ESSSuper account online, refer to our Members Online web page.

Employers

For help paying defined benefit contributions, changing employee details, and more, refer to our Employer Online web page.